Digital Community Engagement Coordinator
Indus Community Services is an accredited, not-for-profit community benefit organization that has served local communities for over three decades. We are a registered charity, supported by our donors and by all three levels of government. Through our professional staff, we are a leader in the provision of culturally responsive services to newcomers, families, women & seniors. Vision: To be leaders in building strong and inclusive communities. Mission: We are a community benefit organization focused on building resilient and healthy communities by offering person-centered, anti-oppressive programs and services.
Nonprofit / Social Services
Strategy / Planning
The Digital Community Engagement Coordinator is engaged in all aspects of the organization’s communications
(marketing, publicity and outreach) & development efforts with an expertise on social media content development. They
will be responsible for the coordination of all communications and in developing and implementing creative and fresh
ideas that will move the brand and organization forward, ensuring visibility and a positive community reputation for the
Responsibilities and Duties: (but not limited to)
Research, analyse, develop and implement communications and marketing strategies for the organization and
In conjunction with the Manager – Strategic Development and the Community Outreach Assistant, execute the annual
communications work plan supporting both organizational and departmental priorities and initiatives.
Design, create and oversee the production of electronic communications for social media and external platforms
Manage and update the organization’s social media platforms.
Creation of video content for social media and presentations.
Utilize appropriate social media platforms/strategies to enhance the organization’s communications with its
stakeholders and the public.
Review all communications materials produced to ensure items are consistent with the organization’s standards,
mission and vision and support the organization’s brand in all aspects including monitoring of logo, messaging and
other key elements.
Develop and maintain internal communications templates and tools.
Track all communications and marketing expenses to approved budget.
Ensure that all relevant funder requirements and organizational approval protocols are adhered to.
Provide administrative support and assist in the development and implementation of special projects.
Provide communications support & video/photography for the organization’s events.
Maintain and update the company-wide image library, ensuring that the latest images are uploaded and available.
Compile statistical reports and documentation as required by funders and the organization.
Participate in staff and team meetings, and professional development opportunities as required.
Perform other duties as required.
Interested candidates are invited to submit their application, including a complete resume of qualifications and experience,
electronically to email@example.com by 12:00pm, March 3rd, 2022. Please ensure your application email has the subject heading
of “Digital Community Engagement Coordinator” – (insert your name)
Qualifications and Skills:
Post-secondary education in Marketing & Communications, Public Relations or equivalent with relevant work
Minimum of two years related communications and marketing experience in a non-profit environment.
Knowledge of project management, strategic communications planning, fundraising principles, and targeted
Demonstrated ability in using MS Office programs at an advanced level including Adobe Creative Cloud suite of
products (Premiere Pro, InDesign, Photoshop, Illustrator, Acrobat etc.), scanning software, CMS, and working
knowledge of basic web design and tools; Experience with WordPress and advanced user with existing and emerging
new social media tools.
Excellent communications skills, verbal and written; ability to communicate messages in a professional and engaging
An excellent writer, with superior proofreading and editing skills.
Detail oriented, extremely well organized, multitasking and project management skills, detail oriented,
demonstrated ability to prioritize and resolve conflicting demands and deadlines, and work independently and as
part of a team.
Exceptional interpersonal skills, as well as tact, diplomacy and professionalism.
Well-developed relationship building skills and the ability to establish rapport.
Analytical and problem-solving abilities to research and present information.
Demonstrated ability to work in a highly confidential environment with constant communications between the
leadership team, and to maintain confidentiality and discretion.
Outgoing, adaptable, self-motivated, and a strategic thinker with fresh ideas and an enthusiastic approach to their
Ability to work flexible hours including evenings, weekends and to work from any Indus work-site.
Valid Driver’s License with reliable transportation is required.
Successful candidates must provide a satisfactory Criminal Background Check prior to commencing employment.